Privacy Policy

Last updated: January 2025

Introduction

Ropwell is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, phone number when you contact us or book a consultation
  • Consultation Information: Information you share during educational consultations
  • Website Usage Data: Information about how you use our website, collected through cookies and similar technologies

How We Use Your Information

We use your information for the following purposes:

  • To provide educational nutrition consultations and respond to your enquiries
  • To communicate with you about our services
  • To improve our website and services
  • To comply with legal obligations

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser. For more information, please see our Cookie Policy.

Third-Party Services

We do not share your personal information with third parties except as necessary to provide our services or as required by law.

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Withdraw consent

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Phone: +44 191 734 5821
Address: 5 Grey Street, Newcastle upon Tyne, NE1 6EE, United Kingdom

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.